Tracey Davis

Tracey Davis currently serves as a Customer Experience Supervisor at Boston Mutual Life Insurance, overseeing a team of 17 agents to fulfill daily operational demands. Prior experience includes ownership of Snack Sacks, LLC., an event planning service where client requirements were identified and managed. Before this, Tracey held multiple roles at the National Telecommuting Institute, ultimately as a Recruiting & Contact Center Services Supervisor, and also contributed as a Quality Assurance & Administrative Specialist and Recruiting Call Center Agent, focusing on developing quality standards and assessing job candidates. Educational background includes a High School Diploma from Boston Latin School.