KM

Kegomoditswe Mercy Maifhala

Customer Service Consultant at Botswana Life

Kegomoditswe Mercy Maifhala is an experienced professional with a diverse background in customer service and sales. Currently serving as the Director at MISS Earth Botswana since January 2019, Kegomoditswe also holds the position of Customer Service Consultant at Botswana Life since August 2015. Previous roles include Direct Sales Representative at Absa Life, where responsibilities included recruiting new clients and educating them about insurance products, and a similar position at Standard Chartered Bank, focusing on query resolution and customer service. Kegomoditswe holds a Diploma in Insurance from BA ISAGO University (2018-2019) and a subsequent Bachelor's degree from BA ISAGO University (2019-2021), along with a Certificate from Botswana Accountancy College.

Location

Gaborone, Botswana

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Botswana Life

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Formed in 1975, Botswana Life Insurance Limited (BLIL) has a proud 45+ year history as Botswana’s oldest and only home-grown life insurer. Our estimated market share of over 69% has been built over time through hard work, resilience and a keen interest in sustainability. The Company is currently managing a file size of over 300,000 policies and an Annual Recurring Premium of P1.6 billion. We are proud of the contributions towards employment creation, currently employing over 697 direct agents, 353 sub-agents (employed by brokers) and 342 employees. With over 11,658 people receiving their monthly pensions from Botswana Life, the Company is definitely amongst the largest, if not the leading payer, of occupational pension benefits in Botswana.


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Headquarters

Gaborone, Botswana

Employees

201-500

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