Suzie Miller is an experienced Customer Onboarding Experience Manager at Bottomline Technologies since October 2020, following a lengthy tenure at Bottomline Technologies EMEA from February 2005 to October 2020 as a Senior Project Coordinator and Project Administrator. In these roles, Suzie has expertly managed SME, mid-range, and enterprise-level payment software implementations, ensuring project requirements, budgets, and timelines are met, while also analyzing customer needs and enhancing workflow solutions. Responsibilities have included client relationship management, monthly management report compilation, revenue forecasting, KPI monitoring, and documentation creation. Suzie holds a Bachelor's degree in Business Management from the University of Surrey, obtained in 2010.
October, 2020 - present