Gretchen Holzapfel is an experienced professional in customer success and management, currently serving as a Customer Success Manager at Dealerware since February 2023. Prior to this role, Gretchen held positions as Franchise Performance Manager at Restore Hyper Wellness and Regional Manager, General Manager, and Assistant Manager at milk + honey. Additional experience includes working as Studio Manager and Assistant Studio Manager at RIDE Indoor Cycling, Lead Navigator at Wanderlust, and Fitness Operations Manager at Omni Barton Creek Resort & Spa. Gretchen began a career in management as Assistant Manager at THE FRENCH DOOR SALON & SPA and has also worked as a Front Office Representative at Village Health Clubs & Spas. Education was obtained from Texas A&M University, where Gretchen earned a BS in Sport Management between 2008 and 2011.