Tarek Kanaan

Tarek Kanaan is an experienced professional in customer service management with a strong background in team leadership and operations management. Currently serving as the Director of Customer Service at Boutiqaat since December 2019, Tarek previously held the position of Customer Service Site Lead in Operations Management at Amazon from May 2017 to September 2019, where responsibilities included leading teams of Operations Managers and Group Managers. Tarek also worked as a Customer Service Manager at Souq.com from June 2013 to May 2017, overseeing operation and support teams to ensure service availability. Earlier in the career, Tarek served as a Customer Service Supervisor at Extensya from August 2009 to May 2013, focusing on team empowerment and performance management. Tarek holds a degree in Economics from Yarmouk University, completed in 2008.