Max Penno currently serves as Team Leader of Support and Training at SmartyGrants, responsible for managing customer accounts and overseeing training programs for various grantmaking organizations. Max has extensive experience in customer account management and training, both at SmartyGrants and Our Community. Additionally, Max holds a position as a Degree Lecturer at Box Hill Institute, focusing on 2nd and 3rd-year courses in music industry business studies. Previous roles include Assistant Store Manager at Harris Scarfe and Department Manager at Toys"R" Us, where operational decision-making and team development were key responsibilities. Max's educational background includes an MBA in Educational Leadership and a Bachelor's degree in Applied Music, along with a Graduate Certificate in Commerce and a Bachelor's degree in Business Administration.
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