Chaka Young

Chaka Young, MBA, has a diverse and impressive work experience in the field of human resources. Currently, in 2022, Chaka serves as the Senior Director of Human Resources at the Boys & Girls Clubs of San Francisco. In this role, Chaka provides agency-wide leadership and oversees the HR team, managing various aspects such as employee relations, hiring, compensation, benefits administration, performance management, and compliance with labor standards.

Prior to this, from 2016 to 2021, Chaka worked as the Senior Manager of HR Services at Ross Stores, Inc. Here, Chaka led three departments and implemented a new HRIS and case management system, significantly improving customer satisfaction by 50%. Chaka also streamlined processes, resulting in reduced callback time and supporting over 90,000 associates.

In 2015, Chaka held the position of Director of Human Resources (Employee Relations) at Reply! Inc. Here, Chaka successfully negotiated pricing and fees, leading to a 30% reduction in payroll and benefits administration costs. Chaka also managed HR in the Philippines, contributing to cost savings in customer service calls.

In 2014, Chaka worked as a Senior Human Resources Generalist at Tides, where responsibilities included managing and responding to calls related to leave of absence, workers' compensation, and compliance with federal laws. Chaka's expertise and assistance helped reduce customer escalations and ensured compliance.

From 2008 to 2013, Chaka served as a Human Resources Business Partner and Talent Acquisition Leader at the Oakland Unified School District. Chaka successfully reduced recruiting event costs and provided guidance on employee corrective actions. Chaka also facilitated meetings to improve workplace relationships with union leaders.

Lastly, from 2003 to 2008, Chaka worked as a Human Resources Generalist at AAA Northern California, Nevada & Utah Insurance Exchange. In this role, Chaka managed family medical leave guidelines, conducted employee trainings, and handled employee relations issues.

Throughout Chaka's career, they have consistently displayed strong leadership, problem-solving skills, and a focus on optimizing HR processes to support organizational success.

Chaka Young, MBA, has a diverse educational background spanning various institutions and degrees. In 2008, they obtained a Bachelor of Science (BS) degree in Business Management from the University of Phoenix, followed by a Master of Business Administration (MBA) degree in Business Administration and Management, General from the same university in 2012. Continuing their pursuit of higher education, Chaka obtained a Graduate-Human Resource Management Certificate in Senior Professional Human Resource Management from the University of Phoenix in 2014.

In 2015, Chaka embarked on a Doctoral Management in Organizational Leadership program at the University of Phoenix, focusing on Management in Organizational Leadership. Currently, their status and completion date for this degree are unavailable.

Chaka also has some education history at California State University - East Bay. Although the specific degree obtained is not provided, they have completed a Bachelor's degree in Business Administration and Management, General from this institution. However, the precise years of attendance and any additional degrees they may have pursued at California State University - East Bay are not specified.

Furthermore, Chaka has acquired additional certifications to complement their education. In 2020, they earned a certification in Diversity, Inclusion, and Belonging from LinkedIn. In 2021, they obtained a D&I Certificate from eCornell.

Overall, Chaka Young's educational journey showcases a commitment to both business administration and management, as well as specialization in human resources and organizational leadership.