Maria João André is an experienced professional in customer service and marketing, currently serving as Lead CSR for Fleet Operations across Spain, the Netherlands, Poland, and Portugal at bp since November 2021. Previous roles include Senior Customer Service Representative at bp and Social & Content Specialist at Páginas Amarelas. With a background in marketing from Eurofirms and EGOR, and experience in digital account management at Arc Worldwide, Maria João also has a diverse foundation in journalism from positions at Jornal OJogo and training at CENJOR. Educational qualifications include multiple degrees in digital marketing, social media strategy, and communication from institutions such as Lisbon Digital School and Universidade Nova de Lisboa, alongside a master's degree in marketing from INDEG-ISCTE Executive Education.
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