Susan Watkins

Director of Customer Success at Brace

Susan Watkins is a customer success manager with over 10 years of experience. Susan has worked in a variety of industries, including the Navy, National Institutes of Health, and now Brace. Susan is passionate about customer service and takes a proactive approach to account management. Susan is also an expert in training and development, having designed and implemented training programs for new hires at both Contactually and Virtru.

Susan Watkins completed a Bachelor of Sciences at the University of Maryland - Robert H. Smith School of Business, with a focus in Supply Chain Management, Logistics, Transportation, & Marketing. Susan then pursued a career in Logistics, Materials, and Supply Chain Management, studying at the Copenhagen Business School.

Susan Watkins reports to Christoffer Eriksson, VP, Sales.


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