Oluseyi Folaranmi

Oluseyi Folaranmi has a strong background in customer experience and operations. Oluseyi is currently the Operations Director at Branch International since April 2020. Prior to that, they held the position of Vice President, Customer and Dealer Experience at CARS45 from July 2019 to April 2020. Oluseyi also worked as the Senior Manager, Customer Support at gbamng from December 2017 to September 2018. In addition, Oluseyi Folaranmi has worked at Konga Online Shopping Ltd as the VP, Customer Experience and Head, Contact Centre. Oluseyi started their career at Etisalat Nigeria as a Quality Assurance Specialist and later became a Supervisor, Quality Assurance. Furthermore, they have experience as a Quality Assessor and Call Centre Executive at Globacom. Overall, Oluseyi Folaranmi has demonstrated expertise in developing and implementing effective customer experience strategies and ensuring exceptional service delivery. Oluseyi also possesses strong leadership and management skills.

Oluseyi Folaranmi obtained a Bachelor's degree in Economics from A.B.U Zaria, from 1997 to 2001. Additionally, Oluseyi Folaranmi obtained a certification for FinTech Ethics and Risks from edX in December 2020.