Yvonne Muniu

Yvonne Muniu has extensive experience in customer service and operations management, having held various positions at Branch International since January 2016, including Customer Service Manager, Customer Service Team Lead, Senior Associate - Tanzania Operations, and Customer Service & Social Media Associate. Prior to this, Yvonne worked at afb - all you can be as a Customer Service & Social Media Representative from May 2014 to November 2015, and at Horizon Contact Centers Ltd as a Quality Analyst and Social Media Administrator for Telkom Kenya from June 2013 to April 2014. Yvonne began a career in customer service at Kencall as a Customer Service Representative for Telkom Kenya between May 2012 and June 2013. Yvonne is an alumnus of the University of Nairobi.