John Pappas

John Pappas is a highly skilled professional with a diverse background in quality assurance, project management, and claims adjustment. Currently serving as a Senior Quality Assurance Analyst and Contract Analyst at Branch since October 2020, John focuses on ensuring project compliance and effectiveness. Prior experience includes working as a Project Manager at Allstate, where responsibilities involved overseeing complex projects and collaborating with various stakeholders to achieve goals. John's tenure at Gallagher Bassett as a Property Claims Adjuster involved providing exemplary customer service and negotiating claims, while earlier experience as an Account Manager at Financial Graphic Service Inc included managing high-volume client relationships. John holds a Bachelor's degree from Western Illinois University, obtained in 2016.