Justin Faletti is a seasoned insurance professional with extensive experience in claims management, currently serving as Catastrophe Lead at Branch since November 2023. Previously, Justin held various leadership roles at Farmers Insurance from March 2008 to August 2023, including Field Claims Manager, Large Loss Team Lead, Field Claims Supervisor, Quality Specialist, and Field Claims Representative. Throughout Justin's career, a strong commitment to exceptional customer service and claim quality has been demonstrated, with notable accomplishments in managing responses to significant weather-related catastrophes, including the 2018 Paradise, CA wildfire. Justin holds a Bachelor of Arts degree from Western Illinois University.