Kristi Akerstrom Wilson is an experienced leader in member support and engagement with a career spanning over a decade. Currently serving as the Director of Member Support at Branch since November 2021, Kristi previously held roles such as Sr. Member Support Leader. Prior experience includes working as an Engagement Lead and Communications Consultant at Allstate from August 2020 to November 2021, and various positions at Esurance, Alorica, Expert Global Solutions, The Estée Lauder Companies Inc., and Progressive Insurance. Kristi's education includes training at the Institute of Project Management and Florida Southern College.
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