Keisha Celene Bartrem

Director of Customer Success at Branch

Keisha Celene Bartrem has a diverse work experience. Keisha Celene began their career in 2015 as a Customer Service Associate at Detour Coffee Roasters. In the same year, they also became a Marketing Special Event Coordinator at Meal Exchange, where they spearheaded the Treat or Eat Campaign across 75 university campuses nationwide and presented at the National Student Food Summit. In 2017, they joined Butterfield & Robinson Luxury Travel as a Sales and Customer Service Associate, Guide, Leader, and Host of Luxury Active Travel Experiences, and Operations Coordinator. Most recently, in 2020, they began their role as Senior Customer Success Manager, Customer Success Manager, and Customer Success Representative at Branch.

Keisha Celene Bartrem attended the University of Guelph from 2011 to 2015, where they obtained a Bachelor of Arts in Sociology. In 2018, they obtained an Emergency First Aid CPR A - AED certification from St. John Ambulance Canada | Ambulance Saint-Jean. Keisha Celene is also TICO Certified through the Travel Industry Council of Ontario (Ontario's Travel Regulator).

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Timeline

  • Director of Customer Success

    January 1, 2023 - present

  • Senior Customer Success Manager

    April, 2022

  • Customer Success Manager

    March, 2021

  • Customer Success Representative

    August, 2020