Megan McClanahan is an experienced customer support and services professional with a strong background in education. Currently serving as a Tier I Customer Support Specialist at Branching Minds, Megan excels in resolving inquiries through various channels while maintaining high-quality customer service standards. Previous roles include Client Services Representative at Mid-American Wealth and Marketing Associate at The Opus Group, where client interactions and support tasks were emphasized. Megan's extensive educational experience includes over a decade as a teacher, where innovative lesson planning and the integration of technology led to significant increases in learner engagement. Megan holds a Master of Arts in Elementary Education from Baker University and a Bachelor of Arts in Elementary Education from Emporia State University.
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