Nicolasito "Nick" Luluquisin has extensive experience in technical support and IT management, demonstrating leadership in various roles across multiple companies. At Brandes Investment Partners since June 2016, Nick serves as the Sr. Tier1 Tech Support Lead, responsible for overseeing daily operations and implementing procedures for the Tier1 Support team. Prior to this, Nick held the position of Technical Support Analyst Lead at MedImpact from February 2013 to June 2016, focusing on diagnosing complex issues and mentoring team members. Nick also worked as a Systems Administrator at GIA, addressing hardware and software problems, and has a background as a Service Desk Administrator at The Active Network, where responsibilities included managing service desk operations and training technicians. Earlier experience includes a role as a 2nd Tier Support Technician at Mitchell1, handling escalated support calls.
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