Kelly Williams has a strong background in team management and customer service roles. With experience in a variety of industries such as retail, finance, and government services, Kelly's expertise lies in leading teams to achieve and exceed targets. With a focus on improving company revenue and profitability, Kelly has a track record of effectively monitoring performance and motivating teams to meet KPIs. Adept at engaging with customers to determine their needs and requirements for financial stability, Kelly is skilled in resolving customer complaints and escalations for a first-time resolution.
February 1, 2024 - present
May, 2023
October, 2021