Henrique Bolanho is a Commercial Analyst at Brasil Terminal Portuário since April 2016, specializing in the development and management of a Commercial Intelligence system that leverages Business Intelligence for process improvements and automation. Henrique also conducts market studies to provide strategic insights for sales and process management. Prior to this role, Henrique transitioned from a Commercial Department Intern to Assistant, managing customer relations and supporting operational processes. Earlier experience includes working as a waiter at Royal Caribbean Cruises, Ltd., where service was adapted to diverse cultures and languages. Henrique holds a Bachelor's degree in Business Administration from Faculdade Strong Business School and is currently pursuing an MBA in Data Science & Analytics at USP/Esalq.
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