Alan Zaki

Alan Zaki is an experienced technical support and customer service professional with a career spanning from 2015 to the present. Currently serving as a Principal Technical Support Specialist at Braze since July 2020, Alan Zaki has advanced through multiple roles, including Senior Technical Support Specialist and Technical Support Specialist. Prior experience includes positions at Validity Inc. and Return Path, where Alan Zaki developed a strong service-oriented, problem-solving approach. Earlier roles at CSC and NetNames contributed to a solid foundation in customer service. Alan Zaki holds a Bachelor's degree in Acting from Regent's University London and a Baccalaureat with a focus in Economics and political science from Lycée Francais Charles de Gaulle.