Jessica McCluskey

Jessica McCluskey is a seasoned professional in customer success and account management with extensive experience in performance marketing and customer engagement strategies. Currently serving as Principal Strategic Customer Success Manager at Braze since November 2021, Jessica previously held roles including Senior Account Director and Account Director at ENGINE UK. At Merkle EMEA from June 2017 to October 2019, Jessica managed the Volkswagen Group account, focusing on customer engagement platforms and CRM strategies. Jessica began a career in marketing at Solotel and has held positions at Zalus Digital. Jessica holds a Bachelor’s Degree in Liberal Arts and Sciences from the University of Sydney and completed secondary education at Rosebank College.