Shezeen Ali

Shezeen Ali is a seasoned professional in customer success, currently serving as Senior Manager at Braze since October 2018. In this role, Shezeen leads a team of six strategic and technical Customer Success Managers, overseeing over $15 million in annual contract value while focusing on quarterly renewal targets and product adoption objectives. Prior to Braze, Shezeen held various roles at Curalate, including Client Solutions Manager and Client Success Manager, and gained early experience as a marketing and advertising intern at institutions such as the University of North Carolina at Chapel Hill and Jennings. With a Bachelor of Arts in Advertising from the University of North Carolina at Chapel Hill, Shezeen also actively contributes to the Empower Asians & Allies committee at Braze, promoting professional development and community outreach.