Suzy Tai Donka

Suzy Tai Donka is a seasoned leader in customer success with extensive experience at Braze since June 2018, currently serving as the Manager of Customer Success for Enterprise Strategic Accounts. Donka has consistently exceeded growth and retention metrics across multiple regions and industries, playing a key role in managing stakeholder relationships and driving operational improvements. Prior to Braze, Donka held positions at Saucey as Brand and Growth Marketing Manager and at textPlus, where responsibilities spanned from marketing management to support and legal compliance. Educational qualifications include multiple degrees from Full Sail University and coursework at Cornell University and the United States Air Force Academy. Donka's leadership capabilities are highlighted by a strong commitment to team development and a collaborative approach to driving client success.