Customer Success Team

The Customer Success Team at Braze ensures that clients achieve their desired outcomes using Braze’s engagement platform. They provide tailored support, guidance, and training across various levels of customer strategic needs, ranging from onboarding new users to managing enterprise accounts and driving long-term customer satisfaction and loyalty. This diverse team includes roles such as Technical Account Managers, Customer Success Managers, and Strategic Account Managers, all focused on optimizing customer experiences and fostering robust client relationships.