Brevo
Claire Grand-Chavin possesses extensive experience in customer experience management, currently serving as a Senior Team Leader at Brevo since September 2019. Claire's career trajectory includes various roles in customer care and service, beginning as a Customer Care Representative and advancing to Team Leader and Senior Team Leader. Prior experience includes positions at Oasis Smart SIM and COPIE-EXPRESS FRANCE, focusing on customer service and digital marketing. Claire has significant training experience, having worked as a Trainer at Convergys, where responsibilities included the preparation and delivery of training programs. Educational credentials include a Bachelor's Degree in Customer Relationship Management and E-Commerce from Université de Caen Normandie, complemented by a BTS in International Trade.
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Brevo
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Brevo, formerly known as Sendinblue, is the leading customer relationship management (CRM) suite designed to fully cultivate long-term customer relationships and to empower businesses to expand in a fast changing digital world.