Gabriel Torres has extensive experience in customer support and management, currently serving as Senior Manager of Customer Support at Brex since September 2019. Previously, Gabriel held the position of Manager for CS Mid Market at Carbonite, where responsibilities included scheduling staff for 24/7 call volume and leading a team of support engineers. At Thumbtack, roles included Manager of Pro Success, Team Leader, and Pro Success Specialist, contributing to the establishment of new support functions and processes that significantly increased call handling capacity. Earlier career roles include Customer Service Representative at Seamless.com, Collections Specialist at Paramount Acceptance, and Spanish Interpreter at Linguistica International.
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