Yana Mihos

Yana Mihos has a diverse work experience spanning various industries and roles. Yana currently works at Bridge Partnership, where they are the Digital Operations Lead for Online Learning. Prior to this, they held the position of Learning & Development Programme Manager at the same company.

Before joining Bridge Partnership, Yana worked at Sportpesa as a Customer Relations Manager, where they were responsible for establishing the Customer Service department and managing a team of 17 customer service representatives.

Yana also worked at So-Mo as a Projects and Research Manager, leading the research phase of a social change project and redesigning the company's website and brand communications strategy.

Yana's previous experience also includes working as a Project Manager & Brand Environment Specialist at Levi Strauss & Co., a translator at Translated, and an International Business Development & Customer Relationship Manager at Arrex le cucine. Yana has also worked at Heineken as a Customer Care and Development Manager and as a Bilingual Tour Guide at Matisov Ostrov.

Yana Mihos obtained a Bachelor's degree in Examination of foodstuffs and nonfoods from Saint-Petersburg State University of Economics and Trade from 2001 to 2006. In 2002, they also received a Guide certification from St. Petersburg State Excursion office, specializing in the history of Saint-Petersburg. Yana pursued further education and completed a Master's Degree in International Business, Economics, and Management/E-Learning from KU Leuven from 2013 to 2015. Yana also studied the French language at Amira Language School in 2012 and obtained the CILS Four (C2) certification from Università degli Studi di Siena in 2013. Additionally, Yana has obtained several certifications, including Instructional Design, CSS Essential Training, Learning Articulate Storyline, and CILS C2. These certifications were obtained from LinkedIn, but the specific dates of completion are not provided.