Stephen D Scott

Stephen D. Scott is an experienced consultant and project manager specializing in process improvement and customer satisfaction within the utility sector. Currently serving as a consultant at Bridgewater Consulting Group, Inc., Stephen D. Scott works on process improvement activities for a major utility. Previous roles include project management positions at Cordoba Corporation, where strategic guidance was provided to improve a city's electricity utility program, and at Southern California Edison, where customer satisfaction initiatives were developed to enhance service delivery and address billing issues. Stephen D. Scott holds a Master's degree in Clinical Psychology from Pepperdine University and a Certificate in Master of Service Quality, Marketing from California State University-Dominguez Hills.