Mathilde Sorhaindo

Customer Care Senior at Brigad

Mathilde Sorhaindo has a diverse work experience in different roles and industries. Mathilde began their career as an Animatrice at the Centre de loisirs Charles Perrault from September 2012 to August 2014. Mathilde then worked at Disneyland Paris, where they served as a Hôtesse de billetterie from September 2015 to September 2016, and later as an Opérateur Animateur d'attraction from August 2014 to August 2015.

Mathilde then transitioned to the tourism industry, joining Extreme Ireland as an Agent d'accueil et de réservation from November 2016 to May 2017. After that, they worked at Enterprise Rent-A-Car as a Chargée de clientèle from September 2017 to September 2018.

Mathilde then gained further experience at Intermèdes as a Gestionnaire de transports from November 2018 to August 2019. Mathilde'sresponsibilities included reservation, pricing, issuance for individuals and groups, as well as after-sales follow-up and negotiation of rates with airlines.

Mathilde then joined FlyView Paris as an Assistante Manager de l'expérience visiteurs from February 2020 to March 2020. In this role, they assisted in administrative tasks, improved internal procedures, and participated in the implementation of a visitor attraction development project.

From September 2020 to August 2021, Mathilde worked at Tictactrip in two different roles. Mathilde started as a Customer Care representative and later became the Responsable service client.

Currently, Mathilde is working at Brigad as a Community Experience Specialist, starting in June 2022. This is their most recent role, and the information regarding the duration is not provided.

Mathilde Sorhaindo has a comprehensive education history in the field of Tourism and Hospitality. Mathilde started their education journey by earning a Baccalauréat in Littéraire from Lycée Galilée in 2012. Following that, they pursued a Brevet de technicien supérieur in Tourism from CFA UTEC, completing it in 2016. In 2017-2018, they enrolled at Université d'Évry, where they obtained a Licence professionnelle in Commercialisation de produits touristiques. Mathilde then moved on to Université Gustave Eiffel, where they completed their Master 1 (M1) in Tourism from 2019 to 2020. Most recently, in 2020-2021, Mathilde Sorhaindo attended EFMH and earned a Mastère 2 in Management International du Tourisme et de l'Hôtellerie, further enhancing their expertise in the field.

Links

Previous companies

Tictactrip logo

Org chart