Lizbeth Quintero Gómez

Lizbeth Quintero Gómez has a diverse work experience in various companies. Lizbeth started their career as a Demand Planner Jr at LOB México, where they managed sales analysis and forecast, as well as product distribution planning. Lizbeth then moved on to PiSA Farmacéutica as a Demand and Production Analyst, where they were responsible for sales forecasting and risk analysis.

After that, Lizbeth joined hp as a Supplies NPI Lifecycle Manager, where they played a crucial role in managing the lifecycle of supplies. Lizbeth then took on the role of Country Readiness Support Manager - North America and Brazil, where they coordinated technical training and implemented a virtual training strategy.

Currently, Lizbeth is working at Brightcove as a Customer Experience Operations Associate. In this role, they have been responsible for data enablement, defining and updating CS org teams' KPIs, and creating staffing models based on demand forecast. Recently, they have transitioned to become a CS Operations Specialist, taking on additional responsibilities such as Gainsight Platform administration and CS process improvement.

Overall, Lizbeth Quintero Gómez has demonstrated expertise in sales analysis, forecasting, training coordination, and process improvement throughout their career.

Lizbeth Quintero Gómez completed their Bachelor's degree in Industrial Engineering from Tecnológico de Monterrey between 2012 and 2016. In 2016, they also had an international academic experience at Pforzheim University, specializing in Industrial Engineering.

Additionally, Lizbeth has obtained several certifications to enhance their skills and knowledge. In June 2021, they received the Gainsight NXT Associate Administrator Certificate (Level 1) from Gainsight. Lizbeth further expanded their expertise by obtaining the Gainsight NXT Reports & Dashboards Certificate (Level 2) in April 2022. Lizbeth also completed various courses to enhance their data-driven decision-making skills. These include the completion of "Ask Questions to Make Data-Driven Decisions" from Coursera in June 2022 and "Foundations: Data, Data, Everywhere" from Coursera in May 2022. Most recently, in December 2022, they obtained the Gainsight NXT Administrator Certification (Level 3) from Gainsight.