Dhananjay Vakula

Dhananjay Vakula has a rich and extensive work experience in various leadership roles. Dhananjay is currently working at BrightEdge as the Sr Director of Integrations and Client Success. In this role, they manage all client relationships and product management, coaches customer success managers, and supports strategic planning and growth.

Before joining BrightEdge, Dhananjay worked at Clicktale Inc (now ContentSquare) as the Director of Worldwide Technical Services and Operations. Here, they oversaw daily operations and managed a team of 25 personnel. Dhananjay also mentored and provided support leadership in Israel, while collaborating with account managers on renewals and upsells.

Prior to Clicktale Inc, Dhananjay held the position of Director of Worldwide Technical Support and Client Success at Tealeaf Technology, an IBM company. In this role, they developed and led client success teams in the United States, United Kingdom, and Israel. Dhananjay also managed a team of over 20 engineers in the Asia-Pacific region, providing support for client success initiatives. Additionally, they guided, mentored, coached, and provided deep-dive training for support team personnel.

Overall, Dhananjay Vakula has a strong background in client success, technical support, and operations management, with a focus on driving growth, mentoring teams, and ensuring customer satisfaction.

Dhananjay Vakula has an MBA in Finance and Strategic Management from Cal State East Bay- College of Business & Economics, which they obtained in 2009. Dhananjay also holds a Diploma in BioInformatics from California State University - East Bay, although the specific dates of completion are not provided. Additionally, they have pursued studies in Computer applications at the University of Madras, although no degree information is given. In terms of certifications, Dhananjay obtained a BrightEdge Professional Certification from BrightEdge in October 2019.