Marc Vincent Guerrero

Marc Vincent Guerrero has a diverse work experience spanning various industries. Marc Vincent started their career as a Freelance Computer Technician, providing troubleshooting and repair services for computer equipment and software. Marc Vincent then worked as a Legal Intern at Mirasol Law Offices, where they prepared legal documents and conducted research. Marc Vincent gained experience in customer support as a Sales Associate at Banana Republic / Gap Inc., where they assisted customers and processed transactions.

Marc transitioned into the medical field as a Medical Transcriptionist at BioReference Laboratories, where they registered and transcribed medical documents with accuracy and maintained confidentiality. Marc Vincent then worked as a Web Developer at RubyThree, designing and developing websites for clients using Ruby on Rails, JQuery, and CSS.

At Perfect Video Conferencing, Marc served as an Administrative Success Coordinator, resolving support issues and assisting the sales team with administrative tasks. Marc Vincent then joined SpotOn Transact, LLC as a Technical Support Specialist and later became a Senior Technical Support Specialist / Zendesk Coordinator, providing technical support and coordinating with Zendesk.

Marc's most recent role was as a Customer and Technical Support Specialist at Vida Health. In this role, they acted as a lead, managing a group of customer support staff and handling high-level customer issues. Marc Vincent also played a role in implementing strategies to ensure customer satisfaction and increase productivity. Additionally, they investigated and resolved app issues, developed training materials, and generated reports for performance evaluation.

Marc's work experience demonstrates their ability to adapt to different industries and roles while maintaining a focus on customer support and technical expertise.

Marc Vincent Guerrero pursued their education at the University of St. La Salle from 1997 to 2002, where they obtained a Bachelor's degree in Computer Science. Marc Vincent furthered their studies at the same institution from 2003 to 2005 and enrolled in the College of Law. No specific degree was mentioned for this period.