Justin Gonzalez

Manager, Customer Success at Brightidea

Justin Gonzalez has a diverse work experience spanning various roles and industries. Justin is currently a Manager of Customer Success at Brightidea, where they have been working since February 2022. Prior to this, they held the position of Senior Customer Success Manager at Brightidea from November 2019 to February 2022.

Before joining Brightidea, Justin worked at Ivy Exec as a Business Development and Client Relationships professional from 2018 to 2019. Justin was responsible for partnering with organizations to gain visibility among their membership of over 1 million global business leaders.

Justin also has experience in the technology startup industry. Justin worked at WorkMarket, an ADP company, as a Customer Success professional from 2017 to 2018. At WorkMarket, they contributed to the development and management of their Enterprise Software Platform.

Prior to WorkMarket, Justin worked at OnForce, where they held two roles. From 2016 to 2017, they were a Client Success professional, responsible for finding, managing, and paying freelance professionals in the IT industry. Justin also earned the organization's Excellence Award in 2016. From 2015 to 2016, they served as a Senior Resource Development Associate, leading the technical recruitment efforts for Enterprise clients.

Additionally, Justin has entrepreneurial experience as the Co-Founder of CatchMyRide, an online ride-share software aimed at reducing carbon footprint and parking lot congestion. Justin co-created the software in 2012.

Justin's earlier work experience includes roles at Granite Telecommunications and Mercer, where they worked as a Customer and Technical Analyst and Customer Analyst for Benefits Administration, respectively.

Justin Gonzalez attended Don Bosco Preparatory High School, where they received their High School Diploma. After completing high school, they went on to enroll at Boston University, where they pursued a Bachelor of Arts (BA) degree in Psychology and Sociology. No specific start or end years were provided for either educational experience.

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Previous companies

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Timeline

  • Manager, Customer Success

    February, 2022 - present

  • Senior Customer Success Manager

    November, 2019

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