Ruby Taylor

Ruby Taylor is an accomplished Salesforce Business Analyst currently employed at Brighton Health Plan Solutions since July 2023, where Ruby received the 2024 Raising the Bar Award for Innovation. Ruby oversees multi-phase Salesforce CRM implementations, focusing on requirements gathering and UAT coordination. Prior roles include Membership Analyst at Blue Cross Blue Shield of Michigan, where Ruby managed employer group onboarding projects, and positions at Horizon Blue Cross Blue Shield of New Jersey and Quartz Health Solutions, focusing on Medicare data and benefit language management. With a solid foundation in project management and EDI reconciliation from companies like Humana and HealthPlan Services, Ruby started a career in finance as a Portfolio Account Manager at Raymond James Financial Inc. and held management positions at Universal Health Care. Ruby holds a Bachelor of Science degree in Information Technology from Florida Agricultural and Mechanical University.