Abigail Thomas is an accomplished professional in the museum and cultural heritage sector, currently serving as Chief Operating Officer and Director of Enterprise & Visitor Experience at Brighton & Hove Museums since October 2020. With a robust background at Royal Pavilion & Museums from 2010 to 2020 as Head of Enterprise & Business Systems, and previous roles including Head of Audience Development & Learning and Audience Development & Access Manager, Abigail has extensive experience in sales, marketing, performance management, finance, and audience engagement. Early career positions include Assistant Curator at the Museum of Richmond and housekeeping work at The National Trust London Houses. Abigail holds a BA in History from the University of Kent and a Diploma in Heritage Management from St Mary's College, Strawberry Hill.
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