Nicole Holmes is an experienced professional with a diverse background in customer service, data management, and healthcare administration. Currently serving as a Support Specialist at Brightree since October 2025, Nicole is responsible for troubleshooting program and software issues. Prior roles include Customer Service Representative at Pediatric Home Service, where responsibilities involved DME intake and insurance verification, and Customer Service Manager at Numotion. Nicole's earlier positions feature roles in contract management, data mining, product management, and medical records management, all complemented by a Bachelor of Science in Health/Health Care Administration/Management from Texas Southern University.
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