Ian Lynch

Ian Lynch started their work experience in 2011 as a Technical Support Analyst at Cpl Jobs Ireland, where they provided ticket-based support and phone support for clients. Ian also created and maintained user documentation.

In 2013, Ian moved to Surfaccounts as a Product Trainer, where they provided ticket-based support on Zendesk, phone support for clients, and created and maintained user documentation.

Later in 2013, Ian joined Relate Software as a Technical Support role, where they provided front-line technical support for customer and reseller issues. Ian responded to queries and issues through phone and email support, and supported various relate products.

In 2019, Ian started working at Bright as a Trainer/Customer Succession. Their responsibilities included developing relationships with clients to drive organic revenue growth, working across various programs and activities to demonstrate success, and delivering ongoing value to clients through the use and optimization of existing products and updates.

Ian Lynch's education history is as follows:

From 2022 to 2023, Ian attended UCD Professional Academy and completed a Professional Diploma in Bookkeeping and Payroll.

In 2021 to 2022, Ian studied at DCM Learning and obtained a degree in Train the Trainer, specializing in Learning and Development.

Between 2017 and 2019, Ian attended the Institute of Technology, Carlow, where they earned a Bachelor of Science degree in Sports and Exercise.

From 2005 to 2011, Ian studied at Coláiste Éanna, but it is not specified whether they obtained a degree or the field of study.

Ian also has experience in Electrical and Electronics Engineering, but the specific institution and dates are not provided.