Sheridia L. Collins

Sheridia L. Collins has a diverse work experience spanning over several years. Sheridia L. currently holds the position of Learning Management System Administrator at BrightStar Care, starting in 2022. Sheridia L. previously held a similar role at the same company in 2022.

Before joining BrightStar Care, Sheridia worked at BrightStarCare Technology Group from 2018 to 2022 as a HelpDesk Application & Support Specialist. In this role, they resolved complex application/technical issues, adapted to new technology quickly, and provided troubleshooting assistance while understanding upstream and downstream dependencies.

Prior to that, Sheridia worked at Aon Hewitt from 2010 to 2017, initially as a Customer Service Representative and later as a Setup Configuration Analyst. Sheridia L. also had a previous stint at Aon Hewitt from 2006 to 2008, where they held roles as Consolidated Support Center/Client Technology Center – Client Tech. Analyst/IT Help-Desk Analyst and Customer Service Representative.

In 2008, they briefly worked at Friedman Corporation as a Technical Support Representative (IT Helpdesk).

Sheridia started their career at Harris Bank Hoffman Schaumburg as a Bank Teller in 1998. Sheridia L. then moved on to Refco, where they worked as a Margin Analyst from 2000 to 2004.

In 2005, Sheridia worked at HCP, Inc as a Customer Service Associate before transitioning to other roles in the following years.

Sheridia L. Collins obtained a Bachelor of Fine Arts (BFA) degree in Finance, General from Chicago State University in 1998. Sheridia L. then pursued further education at the Keller Graduate School of Management of DeVry University, where they completed a Master's degree in Management Information Systems, General in 2003.