Alexandra Harkin

Alexandra Harkin is a seasoned professional in customer success and account management, currently serving as Senior Director of Customer Success at BrightTALK since April 2012. With a strong focus on the UK market, Alexandra leads a team dedicated to enhancing client engagement and ensuring the success of client programs. Prior to this role, Alexandra held positions such as Associate Director at Investis, where strategic advice on digital corporate communications was provided, and Key Account Manager at TalentDrain, focusing on customer satisfaction and growth strategies. Additional experience includes account management roles at DeHavilland and Bureau van Dijk Electronic Publishing, where sales targets were consistently exceeded. Alexandra holds a 2:1 degree in European Business and French from Nottingham Trent University.