Kennethia H.

Kennethia H. has extensive experience in dispute resolution and risk analysis within the financial sector. Currently serving as a Dispute Resolution Analyst at Brightwell since April 2019, Kennethia H. manages chargebacks, processes disputes, and ensures compliance with regulatory requirements. Previously, Kennethia H. held roles as a Senior Transaction Risk Analyst at Worldpay, focusing on transaction verification and fraud prevention, and as an Officer, Escalated Compliance Resolution Specialist at SunTrust, handling client complaints from regulatory agencies. Prior experience includes positions at Bank of America, where Kennethia H. advanced through various roles from Senior Fraud Analyst to Senior Sales Operations Analyst, implementing operational efficiencies and fraud prevention strategies. Kennethia H. earned a Bachelor's degree in Business Administration, Management, and Operations from Georgia State University Perimeter College.