Pamela Luna

Pamela Luna has worked at various companies and held multiple roles throughout their career.

In 2023, they joined Brikl as a Senior MicroStore Admin, where they managed the store build workflow, described processes, and found efficient ways to deliver attractive and functional online stores.

Prior to that, from 2021 to 2023, they worked as a Customer Success Manager at Brikl, where they ensured the satisfaction and success of the company's customers.

From 2020 to 2021, Pamela worked as an Account Manager at Brikl, where they provided account management support and assisted with sales efforts in Spanish and French-speaking regions.

Before joining Brikl, Pamela worked at Xceed Sport USA in 2020 as a Customer Care Executive, where they handled worldwide customer care, managed orders, and provided shipping support.

In 2019, they worked as a Hostess at MAHOLA HOTESSES, where they performed reception duties at private events and provided translation support in French, English, and Spanish.

In the same year, Pamela also worked as an Independent Tourist Guide and Translator, where they showed clients from various countries the highlights of Mexico City and translated websites from French to English and Spanish.

From 2017 to 2018, they worked at Tupperware Brands as a Customer Care Representative, handling inbound calls from consultants and customers, managing sales, and providing support for special cases.

Pamela has also worked as a Language Teacher, High School Management Teacher, Import Export Coordinator, and Sales-Analyst(Bilingual) at various companies between 2011 and 2017.

Pamela started their career at RESIDENCIAS AGUIMOR, S.A. DE C.V. in 2006 as an MKT Assistant, where they were responsible for planning and developing advertising and design techniques, managing media, and providing customer care and service.

Overall, Pamela Luna has a diverse work experience with a focus on customer care, sales, management, and language-related roles.

Pamela Luna obtained a Licentiate degree in International Business/Trade/Commerce from the Instituto Politécnico Nacional from 2012 to 2019. Prior to that, they studied Commerce Relationships at the same institution from 2004 to 2007.