Anazia Potee

Customer Experience Manager at Brilliant Earth

Anazia Potee is a seasoned professional in customer experience management with extensive experience in the retail sector. Currently serving as Customer Experience Manager and Assistant Manager at Brilliant Earth since December 2020, Anazia excels in managing sales leads and fostering luxury customer experiences through personalized interactions. Prior experience includes a role as Stylist at Universal Standard where merchandising strategies were enhanced to boost sales, and as Keyholder at ELOQUII, supervising team workflow and improving customer engagement. Anazia began a career at Lacoste as Sales Supervisor, overseeing store operations and addressing customer inquiries. Anazia holds a Bachelor of Fine Arts in Film/Cinema/Video Studies from Columbia College Chicago.

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