Neville Hughes

Neville Hughes is an experienced professional in service management and technology governance, currently serving as Associate Director of Service Management at Brillio since September 2021, focusing on client engagements within the Financial Services and Utilities sectors. Previously, Neville held the position of Global Head of Service Management at Refinitiv, where oversight of IT service management for a workforce of 25,000 was crucial to operational success. A notable tenure at Thomson Reuters included multiple leadership roles, culminating in responsibilities for global service management of a major real-time data network, contributing significantly to revenue generation. Early career experience at Financial Times and British Steel Strip Products provided a solid foundation in service delivery and project management. Academic credentials include an MBA from Imperial College London and multiple ITIL certifications.