Andrew G.

Andrew G. has a diverse work experience in the field of Information Technology, spanning over several years. Andrew began their career as a Corporate Account Manager at Connection from 2003 to 2007. Andrew then joined RadioShack as an Assistant Manager from 2007 to 2009. Andrew then worked as a Technical Sales Lead at Office Depot from 2009 to 2011, specializing in technology sales and computer repair.

In 2011, Andrew joined Wolf Robotics as an Information Technology Intern, eventually progressing to the roles of Information Technology Technician and Information Technology Specialist. In these positions, they provided IT support, ensured network security and privacy, and served as the primary contact for IT-related matters for 150 employees.

From 2017 to 2021, Andrew worked at BURNCO Rock Products Ltd, starting as a Senior IT Support Specialist and then moving on to roles such as Service Delivery Lead for North America and Service Delivery Lead for the US. During their time at BURNCO, they were responsible for managing service delivery staff, overseeing incident resolution, and planning and designing the organization's service desk and ITSM tools.

Currently, Andrew holds the position of Director of IT at Brinkman Construction, a role they assumed in July 2023. Prior to this, they served as the IT Manager at the same company from July 2021 to July 2023. In this capacity, Andrew managed systems, network, infrastructure, cloud services, and applications for 160 employees across 17 locations. Andrew also supervised a team of three and established an ITSM framework to improve IT service quality, standardize processes, enhance governance, and quantify overall demand.

Andrew G. obtained their Bachelor's degree in Economics from Colorado State University. Andrew continued their education at Colorado State University Global, where they pursued a Master's degree in Information Technology Management from 2019 to 2021. In addition to their degrees, they have also obtained certifications such as IT Management and Leadership Executive (ITMLE) from the IT Management and Leadership Institute, CompTIA A+ and CompTIA Network+ from Front Range Community College, and ITIL Foundation Level from Global Knowledge. The specific month and year of obtaining their certifications are not provided.