Ralitsa Ivanova

Ralitsa Ivanova is an experienced professional currently serving as the Cambridge Exams Coordinator at BRITANICA, where responsibilities include planning and scheduling Cambridge Assessment English exams and coordinating teams across Bulgaria to enhance the exam experience. Prior to this role, Ralitsa held various positions, including Assistant Branch Manager at Sixty K Ltd and Customer Service Specialist for Tech Support at SKY UK. Experience in customer service is further highlighted with a role as a Customer Assistant at Morrisons, focusing on the Click and Collect service, and as a Shop Assistant at SPAR, where Ralitsa also trained new staff. Ralitsa holds a Bachelor of Science in Marketing from Lancaster University and a High School Diploma in German Language and Literature from English Language School "Plovdiv."