Matthew DeGraff is a dynamic customer success professional with experience in managing client relationships and driving revenue growth across various sectors. Currently serving as a Customer Success Representative at Brite since May 2023, Matthew previously held a similar role at Xactly Corp, overseeing a portfolio of 75 accounts with an annual recurring revenue of approximately $4 million. Previous positions include Account Coordinator at AD TALENT INC., where Matthew optimized the recruitment process, and Account Manager at Ryan Sanz State Farm, where strong relationship management led to significant increases in premium sales. Matthew's career began at DSW as a Sales Associate, excelling in customer support and loyalty programs, and previously worked as a Delivery Driver at AutoPlus. Matthew holds a Bachelor of Science in Business Administration and Marketing from SUNY Geneseo and a certificate in Small Business Management from Monroe Community College.
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