Beatriz Carrasco

Beatriz Carrasco is an experienced professional in the aviation and customer service sectors, currently serving as Ground Operations Shift Manager and previously as Customer Experience Lead at British Airways since July 2018. Prior to this, Beatriz held various roles at Menzies Aviation and Swissport, including Customer Services Coordinator and Boarding & Documentation Agent, where responsibilities included high-level customer service and operational support at major international airports. Beatriz's earlier experience includes administrative roles in finance and commercial work at Grupo Celeris and PELAYO. Educational background includes attendance at the High School of Aeronautics.