Jessica Delaney

Jessica Delaney is an experienced digital product owner currently working at British Airways since September 2013. Over the years, Jessica has held various titles, including Digital Capability Development Manager and Digital Operations Executive, and has contributed across multiple directorates, such as Commercial, Operations, Engineering, and Customer areas. Jessica's career began at TUI Travel PLC, where positions included IT Project Coordinator and Pre Travel Communications Advisor. Notably, Jessica has frontline experience as Cabin Crew and Check-in, gaining valuable insights for permanent roles. Jessica holds a BSc in International Tourism Management from the University of Birmingham, completed in 2012.