Arielle Gibson currently serves as an Associate Process & Improvement Analyst and First Contact Resolution Coach at British Gas, focusing on enhancing customer service for small business clients. Prior experience includes roles as a Customer Resolutions Advisor at British Gas and an Associate Producer, among various positions in theater production and management. Notable skills include data collation for training development, customer service excellence, and operational management in a variety of settings. Arielle holds a Bachelor of Arts in Theater from the University of Massachusetts Amherst and has accumulated diverse experience across multiple industries, including retail and performing arts.
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