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Bal Najran

Digital Customer Experience Manager - British Gas Lite at British Gas

Bal Najran is an experienced digital marketing professional with a focus on customer experience and merchandising. Currently serving as the Digital Customer Experience Manager for British Gas Lite since November 2018, previous roles include Digital Category Manager at Saint-Gobain, Digital Merchandising Manager at Holland & Barrett International, and Digital Merchandiser at BBC Worldwide. Bal Najran began a career as a Digital Merchandising Executive at Halfords and started in the marketing field as a Marketing and Commercial Intern at The Drum. Educational background includes a Bachelor of Arts in Management Studies with a specialization in Marketing from the University of Leicester. Skills include web analytics, online marketing campaign development, and search engine optimization (SEO) management.

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